Author Archives: Marla Rosner

First-Time Manager Tips: The Dreaded Performance Problem Talk

By Marla Rosner, Principal InstillLeadership Though countless surveys say that public speaking is at the top of our list of fears, I contend that for those who manage people, there’s a different dread: talking to a direct report about a … Continue reading

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First-Time Manager Tips: Why You Need to be a Role Model

By Marla Rosner, Principal InstillLeadership You must have passed the preliminary test as a role model, or you wouldn’t have been promoted to a manager position. Now it’s time to understand what more is expected. Your direct reports and your … Continue reading

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First-Time Manager Tips: How to Ask for Help

By Marla Rosner, Principal Instill Leadership Welcome to management. One hopes you received a nice boost in pay, even in this dreadful economy, since your responsibilities have been ratcheted up several degrees if you’ve been promoted. If you’re like most … Continue reading

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First-Time Manager Tips: Gaining a Management Perspective, Part 2

By Marla Rosner, Principal InstillLeadership “Gaining a Management Perspective, Part 1” addressed the need for the new manager to take a high-level view; a perspective about what your company does from the vantage point of a hilltop instead of from … Continue reading

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First-Time Manager Tips: Gaining a Management Perspective, Part 1

As a new manager, there are numerous adjustments you’ll need to make, least of which is your business perspective. On top of getting results through others rather than performing certain tasks yourself, you need to gather a new view of … Continue reading

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Facilitators and Trainers Note: Confessions of Reluctant Participants

Though I’ve been facilitating problem-solving, strategy and training sessions for 20 years I’m still periodically baffled when I encounter certain reluctant participants…Were these adults scarred by nasty elementary school teachers? Stunted by punitive parents at the dinner table? Or do they just have a propensity toward introversion or shyness? Continue reading

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How to Get Aligned Employee Engagement

Hats off to Bruce Fern of Performance Connections International. In his recent study that interviewed 100 professionals across industries, 100% of the participants agreed that employees could be “engaged” but engaged in the wrong things, i.e., activities that are not aligned with the company goals or priorities. Continue reading

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New Compact with Workers; Manager as Go-Between

I always think of the managers who have to prop up the walking wounded in the workplace during these rocky times. What are the best practices to maintain employee engagement and productivity in such challenging environments? Continue reading

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Manager Tip: Use Civility in Interviews

Some interviewers seem to delight in the inherent power that comes from being on the side of the desk that does the hiring. I can only urge those who feel “empowered” in this way to recall their own experiences searching for a job and in particular the vulnerability of being a job candidate. Continue reading

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